Here's a list of the ten most crucial features you should not forget to use when setting up your next event on Eventbrite. Don't forget, this is not a complete list — just the tip of the iceberg. 1. Collecting Custom Information. Collect custom information during the registration.
Refunded tickets. Refunds will include the ticket price less the Ticketing Fees (which consist of the payment processing fee and the service fee combined). Cancelled and postponed events. If an event is cancelled or postponed, refunds will be for the entire purchase—that includes the ticket price and the Ticketing Fees. Duplicate charges
For recurring events, you shouldn’t create a separate ticket type for each instance. Creating separate ticket types when using this setup can lead to overselling, which may require you to process refunds to resolve. NOTE: An Eventbrite Pro subscription is required to publish recurring events with more than 25 tickets per instance.
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Click Save & Continue, and you'll be brought to the event editor. Here, you'll enter in the details of your event, including a banner image and the textual description of the event. When you're ready, click Tickets in the left side menu. Then click Create Ticket to open the ticket editor from the right side. Always let your attendees know when you cancel an event. If you use Eventbrite to email your attendees, you’ll need to send emails before you issue refunds. 1. Go to Manage my Events. Go to Manage my events and select your event. 2. If you still have tickets on sale, set the event status to “Cancelled”. If you still have tickets on sale
Unpublish your event. Go to "Tickets" and delete your ticket types by selecting the 3-dot menu for each ticket. Go to "Schedule". Then click one of your event dates and choose “Delete”. Select ‘Custom range’ and set the range to include all of your dates. Go to "Basic info" and switch from ‘Recurring events’ to ‘Single event
You can release tickets to people on your waitlist from the Manage page. Choose "Manage Waitlist" (under Order Options), select the people you want to offer a ticket to, and click the "Release Tickets" button. An email with a link to register is sent and the person needs to register within the “Time to Respond” you set in your Waitlist
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    • how to cancel an eventbrite ticket